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Order state: Difference between revisions

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Table below describes basic order states for manufacturing process. Please note that some of the states are relevant only for vinyl manufacturing.
Table below describes basic order states for manufacturing process. Please note that some of the states are relevant only for vinyl manufacturing.


{| class="wikitable" style="text-align: center;"
{| class="wikitable" style="text-align: left; width: 900px;"
|-
|-
! Code
! width="80px" | Code
! State
! width="200px" | State
! Explanation
! Explanation
! Next Possible Phase
|-
|-
! 1Q
! 1Q
| Quote
! Quote
| Customer has not approved a final quote for the order and we are consulting order / product specification. Consultations and changes to order specification are possible.
| Customer has not approved a final quote for the order and we are consulting order and product specification. Consultations and changes to order specification are possible.
! 2O, XC, XI
|-
|-
! 2O
! 2O
| Order
! Order
| Order is in pre-production phase, customer has approved final price, order specification and submitted order data. Changes in artwork, audio, order specification will result in extra fee. At this stage of the order we should have: audio data, tracklist, artwork, filled scan of mechanical rights to audio recording, artist name, album name, playing speed and (your) catalogue number.
| Order is in pre-production phase, customer has approved final price, order specification and submitted order data. Changes in artwork, audio, order specification will result in extra fee. At this stage of the order we should have: audio data, tracklist, artwork, filled scan of mechanical rights to audio recording, artist name, album name, playing speed and (your) catalogue number.
! 3P, 2OX, XC, XI
|-
|-
! 2OX
! 2OX
| Order - HALT
! Order - HALT
| Order was halted in pre-production phase, please contact us if you haven't received information on what needs to be fixed about your order so we can confirm it to production.
| Order was halted in pre-production phase, please contact us if you haven't received information on what needs to be fixed about your order so we can confirm it to production.
! 2O, XC, XI
|-
|-
! 3P
! 3P
| Production
! Production
| Order is in production, changes to the order might not be possible and will delay the order and result in extra fee. Order should have a dispatch estimate in about 3 workdays after it enters production phase. Order will NOT include test pressings or samples!
| Order is in production, changes to the order might not be possible and will delay the order and will result in extra fee. Order should have a dispatch estimate in about 3 workdays after it enters production phase. '''Order will NOT include test pressings or production samples!'''
! 5D, 3PX
|-
|-
! 3PX
! 3PX
| Production - HALT
! Production - HALT
| Order was halted in production and customer consultation is needed. Please contact us if you haven't received information on what needs to be fixed about your order so we can continue production.
| Order was halted in production and customer consultation is needed. Please contact us if you haven't received information on what needs to be fixed about your order so we can continue production.
! 3P
|-
|-
! 3T
! 3T
| TP - Production
! TP - Production
| Order is in production and will feature Test Pressings, changes to the order might not be possible and will delay the order and result in extra fee. Order should have a dispatch estimate for Test Pressings in about 3 workdays after it enters TP - production phase.
| Order is in production and '''will include Test Pressings (or production samples)''', changes to the order might not be possible and will delay the order and will result in extra fee. Order should have a dispatch estimate for Test Pressings in about 3 workdays after it enters TP - production phase.
! 3TX, 4TB
|-
|-
! 3TX
! 3TX
| TP - Production - HALT
! TP - Production - HALT
| Order was halted in production and customer consultation is needed. Please contact us if you haven't received information on what needs to be fixed about your order so we can continue production of your Test Pressings.
| Order was halted in production and customer consultation is needed. Please contact us if you haven't received information on what needs to be fixed about your order so we can continue production of your Test Pressings.
! 3T
|-
|-
! 4TB
! 4TB
| TP - Dispatch
! TP - Dispatch
| Test pressings have been manufactured and are being shipped. We need customer approval of Test Pressings to proceed to the main order.
| Test pressings have been manufactured and are being shipped. We need customer approval of Test Pressings to proceed to the main order.
! 4TC, 3T
|-
|-
! 4TC
! 4TC
| TP - Approved
! TP - Approved
| Test pressings have been approved by customer and main order is in production. Same conditions as for '''3P''' apply.
| Test pressings have been approved by customer and main order is in production. Same conditions as for '''3P''' apply.
! 5D
|-
|-
! 5D
! 5D
| Dispatch
! Dispatch
| Order has been manufactured and is getting ready to be shipped.
| Order has been manufactured and is getting ready to be shipped.
! 6F, 5DX
|-
|-
! 5DX
! 5DX
| Dispatch - HALT
! Dispatch - HALT
| Order has been manufactured but is halted in our warehouse. Please contact us if you haven't received information on what needs to be done so we can ship your order.
| Order has been manufactured but is halted in our warehouse. Please contact us if you haven't received information on what needs to be done so we can ship your order.
! 5D
|-
|-
! 6F
! 6F
| Finalized
! Finalized
| Order has been manufactured and shipped to all destinations. Order tracking will be closed shortly after being marked as complete by our operators.
| Order has been manufactured and shipped to all destinations. Order tracking will be closed shortly after being marked as complete by our operators.
! (final) or 7C
|-
|-
! 7C
! 7C
| Complaint Received
! Complaint Received
| Complaint has been received and is being revied by our customer department.
| Customer complaint has been received and is being revied by our customer department.
! 8R
|-
|-
! 8R
! 8R
| Complaint Resolved
! Complaint Resolved
| Complaint has been resolved, customer was informed about possible compensation.
| Customer complaint has been resolved, customer was informed about possible compensation.
! (final)
|-
|-
! XC
! XC
| Order Cancelled
! Order Cancelled
| Your order has been cancelled. Please, contact us if you think this has happened by an error.
| Your order has been cancelled. Please, contact us if you think this has happened by an error.
! (final) or 2O, 1Q
|-
|-
! XI
! XI
| Invalid Order
! Invalid Order
| Your order has been marked as invalid. Please, contact us if you think this has happened by an error.
| Your order has been marked as invalid. Please, contact us if you think this has happened by an error.
! (final) or 2O, 1Q
|}
|}

Revision as of 14:16, 14 May 2012

Table below describes basic order states for manufacturing process. Please note that some of the states are relevant only for vinyl manufacturing.

Code State Explanation Next Possible Phase
1Q Quote Customer has not approved a final quote for the order and we are consulting order and product specification. Consultations and changes to order specification are possible. 2O, XC, XI
2O Order Order is in pre-production phase, customer has approved final price, order specification and submitted order data. Changes in artwork, audio, order specification will result in extra fee. At this stage of the order we should have: audio data, tracklist, artwork, filled scan of mechanical rights to audio recording, artist name, album name, playing speed and (your) catalogue number. 3P, 2OX, XC, XI
2OX Order - HALT Order was halted in pre-production phase, please contact us if you haven't received information on what needs to be fixed about your order so we can confirm it to production. 2O, XC, XI
3P Production Order is in production, changes to the order might not be possible and will delay the order and will result in extra fee. Order should have a dispatch estimate in about 3 workdays after it enters production phase. Order will NOT include test pressings or production samples! 5D, 3PX
3PX Production - HALT Order was halted in production and customer consultation is needed. Please contact us if you haven't received information on what needs to be fixed about your order so we can continue production. 3P
3T TP - Production Order is in production and will include Test Pressings (or production samples), changes to the order might not be possible and will delay the order and will result in extra fee. Order should have a dispatch estimate for Test Pressings in about 3 workdays after it enters TP - production phase. 3TX, 4TB
3TX TP - Production - HALT Order was halted in production and customer consultation is needed. Please contact us if you haven't received information on what needs to be fixed about your order so we can continue production of your Test Pressings. 3T
4TB TP - Dispatch Test pressings have been manufactured and are being shipped. We need customer approval of Test Pressings to proceed to the main order. 4TC, 3T
4TC TP - Approved Test pressings have been approved by customer and main order is in production. Same conditions as for 3P apply. 5D
5D Dispatch Order has been manufactured and is getting ready to be shipped. 6F, 5DX
5DX Dispatch - HALT Order has been manufactured but is halted in our warehouse. Please contact us if you haven't received information on what needs to be done so we can ship your order. 5D
6F Finalized Order has been manufactured and shipped to all destinations. Order tracking will be closed shortly after being marked as complete by our operators. (final) or 7C
7C Complaint Received Customer complaint has been received and is being revied by our customer department. 8R
8R Complaint Resolved Customer complaint has been resolved, customer was informed about possible compensation. (final)
XC Order Cancelled Your order has been cancelled. Please, contact us if you think this has happened by an error. (final) or 2O, 1Q
XI Invalid Order Your order has been marked as invalid. Please, contact us if you think this has happened by an error. (final) or 2O, 1Q
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